Help & Support

We're here to help. Browse the frequently asked questions below, or get in touch if you can't find what you need.

Frequently Asked Questions

SmoovOps is an operations platform for self-employed professionals and small teams — manage contracts, documents, payments, partners, and your product catalogue, all in one place.

Free is a great way to try SmoovOps, with 2 users, up to 20 contracts, and the Termination + Notice templates. Starter fits small teams that need more contracts, more storage, and offer/invoice templates, with up to 5 users billed per user. Pro is the full package — unlimited contracts, unlimited team members, custom templates, and AI-assisted data entry and payments. See the Pricing page for the full comparison.

Yes — Starter and Pro both include a 30-day free trial, and no payment is taken until the trial ends. Once the trial is over, billing starts and the plan is charged upfront for the billing period (monthly or annual). The Free plan itself never expires and requires no credit card at all.

Yes, switching to annual billing saves up to 20% compared to paying monthly.

Support is available by email for customers on a paid plan (Starter and above). The Free plan does not include direct support — this FAQ and our documentation cover the vast majority of questions.

Our full documentation covers every part of SmoovOps in detail, from Contracts and Payments to Settings and Dashboard.

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